Privacy Policy

Last Updated: August 31, 2026

Clean Slate Services, LLC (“Clean Slate,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or request or purchase our services.

1. Information We Collect

We may collect information you voluntarily provide, including:

  • Name
  • Phone number
  • Email address
  • Service address
  • Billing or payment information
  • Information about items or services requested
  • Photos submitted through our booking process
  • Scheduling information
  • Messages and other communications with us

We may also automatically collect limited technical information such as IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Information

We may use information we collect to:

  • Provide and schedule services
  • Calculate or confirm pricing
  • Communicate with customers
  • Process payments
  • Respond to questions and service requests
  • Improve our website and services
  • Prevent fraud, abuse, or security issues
  • Maintain business and transaction records
  • Comply with legal obligations

3. Photos and Customer-Submitted Content

Photos and other information submitted through our booking system may be used to evaluate the requested service, determine pricing, prepare our crew, and communicate about the job.

We do not sell customer-submitted photos or personal information.

4. Payments

Payments may be processed through third-party payment providers. Clean Slate does not need to store your complete credit card number to process payments.

Payment information may be handled directly by the applicable payment provider and is subject to that provider’s privacy practices.

5. Service Providers

We may use third-party companies to provide website hosting, scheduling, payment processing, analytics, communications, maps, and other business services.

These providers may process information on our behalf as necessary to provide their services.

6. Cookies and Analytics

Our website may use cookies, analytics tools, or similar technologies to understand website usage, improve performance, and measure marketing effectiveness.

You may be able to control certain cookies through your browser settings.

7. Communications

If you provide your phone number or email address, we may use it to communicate with you regarding requested services, appointments, payments, and other customer-service matters.

We may also send promotional communications where permitted by law. You can request to stop receiving promotional communications at any time.

8. Information Sharing

We do not sell or rent your personal information.

We may share information with service providers, payment processors, technology providers, contractors, or other parties when reasonably necessary to provide our services, operate our business, protect our rights, prevent fraud, or comply with legal requirements.

9. Data Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no website, transmission, or storage system can be guaranteed to be completely secure.

10. Data Retention

We may retain customer information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal obligations, and fulfill other legitimate business purposes.

11. Children’s Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children under 13.

12. External Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

13. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.

To make a privacy-related request, contact Clean Slate using the contact information provided on our website.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

15. Contact Us

If you have questions about this Privacy Policy or how Clean Slate handles your information, please contact us through the contact information provided on our website.

By using our website, you acknowledge that you have had the opportunity to review this Privacy Policy.